How can we help you?

Put a Liberian city or county in the search box, pick your check-in and check-out dates and how many people are coming, then search. You can narrow things down after that by price, rating, amenities and whether the place takes instant bookings.

Liberia is what we do. Every stay, tour, vehicle and transfer on Wuhkorbor is here in the country, so the search only accepts Liberian destinations for now.

Instant book means the host has already opened those dates, so your booking confirms right away once you pay. Where a listing is not instant book, your request goes to the host first and they confirm before any money moves.

A hotel or guesthouse can list several room types, each with its own price and how many people it sleeps. Pick the room that fits your group, and the price on the booking page follows that room.

Experiences run on set time slots. Pick the date and time you want, choose your ticket types and how many of each, and the total updates as you go. If a slot is not on the list, the operator has not opened it yet.

It depends on the operator. Where an experience has ticket types for different ages, or a group size limit, you will see it on the booking panel before you pay — along with any minimum or maximum number of tickets.

The meeting point is written on the listing page, and it comes on your voucher after you book.

You choose a vehicle from the fleet, set your pickup and drop-off, and give your driver age and licence number on the booking form. Fleets set their own minimum driver age, and it is shown on the listing.

Where a fleet asks for a deposit, the amount is written on the listing before you book. The same goes for the daily kilometre allowance and any insurance or extras you can add.

The booking form lets you set a different drop-off from your pickup. Whether the fleet can do it, and on what terms, is up to that fleet — message them through the booking if you are not sure.

Book before you travel. The pickup time you enter has to be later than now, and giving the operator time to arrange a driver is how you avoid waiting at arrivals.

On transfers that offer it, somebody waits for you at arrivals instead of you looking for the car yourself. The listing says whether that is included.

Put your flight number, and the terminal and gate if you know them. It helps the operator track your arrival if your flight shifts.

Some vehicle classes carry child seats and some do not. If the class you picked does not, the booking panel will tell you before you continue.

You can look around without an account, but you need one to book. Create an account, verify your email, and you can check out.

Once you start a booking we hold that spot for 30 minutes so nobody takes it while you are checking out. If the time runs out before you finish, we release it and nothing is charged — you just start again.

That listing is not instant book, so your request went to the host to confirm availability. Nothing leaves your money while you wait. If the host cannot take your dates, or does not answer in time, we release the request.

The price you see is the price you pay — there is no separate Wuhkorbor booking fee. Taxes and the service fee are shown in the breakdown before you pay, not added afterwards.

After payment you land on a confirmation page with your reference code, and we email you a voucher with a QR code. Everything is also in My Trips.

Bring it with you. The vendor scans the QR code when you check in — on your phone or printed, either one works.

Check your spam folder first. Your booking and voucher are always available in My Trips whether the email arrived or not, so a missing email does not mean a missing booking.

Mobile Money through MTN MoMo is what is live today. Orange Money and bank cards show on the checkout page marked coming soon, and they cannot be selected until they are ready.

Enter your MTN Mobile Money number and a prompt comes to that phone. You approve it there, on your own handset. Wuhkorbor never sees your PIN.

No — please don't pay twice. The confirmation page keeps checking with your provider and updates by itself once they confirm. If it is taking long, leave it, and contact us if it still has not settled.

You can switch the display currency to compare more easily. That converted figure is an estimate at an indicative rate — you are charged in the currency the vendor prices in, and that is the amount on your receipt.

Not yet. The wallet shows your balance and history, but bookings are paid at checkout and you cannot top the wallet up at the moment.

Open the booking in My Trips and use Cancel this booking. Before you confirm, the page shows you which policy applies and what refund it works out to.

A refund you are owed is raised as soon as the booking is cancelled, then our team processes it — usually inside 5 working days. We tell you when it is sent, and the booking only reads refunded once the money has actually gone.

There is no self-service date change yet. Message the vendor from your booking and talk to them, or cancel under the policy on the booking and book again.

Create a vendor account, submit your business profile, and upload your KYC documents — a government ID, a selfie, and your business licence. Verification takes up to 5 days. After that you can put up listings and take bookings.

There is no plan to buy and no sign-up fee. You list, you take bookings, and Wuhkorbor takes its commission out of each booking. Paid plans with lower commission come later, and we will tell you before anything changes.

Yes. One vendor account covers stays, attractions, vehicles and transfers, so a hotel that also runs taxis shows up in both searches from the same dashboard.

Set where your money should go — bank, MTN MoMo or Orange Money — on your payouts page. Money for a booking is held and released after the stay, and your payouts page shows what is available.

Use Forgot password and we email you a link. It works one time and stops working after an hour. Setting a new password signs you out on your other devices.

All of that is in Settings. Changing your email needs verification, so open a support request for that one.

Reviews only open after a completed booking, and only for the person who took the trip. That is what keeps the reviews on Wuhkorbor real.

You can still browse, but you cannot book. Open a support ticket and we will tell you what happens next.